"We had a problem on our system which meant that
we were not receiving emails. As we are
a small business, this could obviously have a huge impact to us. Paul responded immediately & was out with
us within the hour. He was calm, professional
& highly knowledgeable. He
identified the problem quickly & helped us to resolve it. Thank you so much Paul.".
Jackie Brooke
Claybournes
Bourne
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"An excellent service from Paul, minimum wait
and a professional, friendly and courteous manner. He resolved my hard drive
issue even though it was 1830 on a Friday evening with no thought to the time
at very a competitive rate. I could not ask for better, he was very patient
with my lack of computer skills and took the time to explain what he was doing
more than once!!. I have no hesitation in recommending him and using his skills
again.".
"Paul was a great help to me recently. I
needed a new laptop and had problems trying to decide between several different
software upgrades. He found me a great laptop, set it up for me and patiently
went over all the software options until we settled on the best one for my
needs. He was very professional and friendly and a pleasure to do business
with. I would recommend Ideal IT Services to anyone and if I have computer
problems in future, I will certainly contact Paul again.".
"I am a OAP who has never really understood the IT of
today. Paul makes me feel comfortable
and has patience and a gentle manner.
His technical skill is very apparent and I appreciate all he has done
for me but most of all, that when you need him he is there, both with help over
the phone or in person. Paul came highly recommended by my brother when I got my computer handed
down from him. I have no hesitation in recommending Paul to anyone and wish him well with his
company."
Barbara Cartwright
Deeping St James
|
"As
a local charity we have limited knowledge on how to maintain and look after our
computers to keep them running and problem free. Paul, has provided us with new
computers when needed, removed viruses and aided us with maintaining them,
given huge amounts of advice on how we can do things better as well as what we
are doing right. Whenever we have contacted Paul, he has always responded asap
to our calls and has proved he has a wealth of knowledge about I.T. support.
All in all I am very comfortable with Paul, looking after our pcs which also
hold sensitive/private information and he is a very pleasant guy with the
patience of a saint. Highly recommended. Thank you Paul."
"Thank you! Paul came and sorted our internet
today. We didn't have to wait long for an appointment, he came when he said he
would and he was friendly and professional throughout. Wouldn't hesitate to
recommend and will be using again in future. Thanks again!”
"I honestly don't know what we'd do without
Paul. He is always available, always
calm and can always solve pretty much straight away any IT problems we have."
Jan Roffey
Belvoir Lettings (Bourne & Spalding
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"I have used Paul a few times now, whenever I ring him he
has always makes sure he gets to me the same day which is great as I work from
home with no IT support at all and his charges are very reasonable and
honest. Definitely highly recommended !!"
Security Gates & Doors
Angie Bull
Bourne
|
"What
brilliant service! Paul sorted out a whole list of issues that have been
bothering us for a while; things that we just didn't know how to sort or solve.
Many, many thanks! Highly recommended."
"Whenever something mysterious happens to my computer and
it seems as though the world is about to end, Paul comes to the rescue and
sorts it out. His calm approach and fast response is exactly what a small
business needs. Highly recommended".
Professor Paul Clark
Through The Looking Glass
|
"Paul, of Ideal IT Services, has been an absolute
life saver to me on more than one occasion. In the past he has managed to save
important data from a failed machine that I really should by rights have
expected to lose. He has since managed to transfer all my work onto a new
machine for me. And just today, with the new machine having developed an
unexpected fault, he has been able, through his tremendous knowledge and
understanding of the workings of computers, to set things up in such a way that
I can continue to work while new parts are obtained. He provides a superb
service in a careful and thoughtful manner and at a very reasonable price. I
now consider him a friend and a friend in need and I would thoroughly recommend
him to anyone with any sort of computer or IT problem."
"We have many skills but IT isn't one of them! Paul is therefore vital to keep our business
running smoothly. He is always helpful, knowledgeable, prompt and gets us back
up and running on the first visit. We
would highly recommend him to businesses and private individuals alike."
"I have no hesitation in recommending Paul for
business and home. Paul has consistently proven his comprehensive knowledge in
all aspects of IT during his home visits and remote access solving a wide range
of issues for me".
John Main
Med Consultancy Ltd
|
"Paul was a great help to me recently. I needed a
new laptop and had problems trying to decide between several different software
upgrades. He found me a great laptop, set it up for me and patiently went over
all the software options until we settled on the best one for my needs. He was
very professional and friendly and a pleasure to do business with. I would
recommend Ideal IT Services to anyone and if I have computer problems in
future, I will certainly contact Paul again.".
"We had major problems which Paul resolved very
quickly in a sensitive and sensible manner. I would fully recommend him and
certainly use him again.".
"We had fairly major issues with our nearly new
pc and also wished to install the new Microsoft 10 operating system. Paul attended the next day after we phoned
him and spent the whole morning looking into various problems, sorting these
out and explaining the options to us, which saved us from having to purchase
new software. The pc is now working well and much faster and easier to use. Paul is extremely knowledgeable, friendly and
inspires trust and confidence. We would highly recommend him. thank you Paul. ".
Chris & Elaine Reed
Grantham
|
"I was looking for a very local IT engineer when
I came across Paul's advert. in a church magazine. It was a very good discovery, and not only
has Paul sorted out my problems, but also helped my wife learn more about her
newly-acquired laptop. Paul has a
sympathetic knack of making you feel that your difficulty is very reasonable
and can be readily sorted out. ".
"Thank you, Paul, for your patience with an 84 year old,for
putting my computer to rights and especially saving my treasured photos".
Daphne Willson
Market Deeping
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"
I would like to recommend the professional
services of Paul Baker. He is a friendly and capable person."
Frank Papworth FCIS, AAIA
Bourne
|
"We have used Paul on 3 or 4 occasions; when we
bought a new laptop earlier this year he transferred everything from our old
computer. Plus he gave us a tutorial on
the new Windows system. As a residential
user, he is my only back up. I wait
until I have a list of maybe half a dozen queries and then give him a call and
he comes out for an hour or so to - very patiently - put me right. It's like calling on an old friend to help
me out."
Jane Aldous
Deeping St James
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"We can't praise Paul enough. For a small business the service he offers is exemplary. Just recently we had a major hardware problem which took out our email and connection to the server, which in a busy solicitors practice was a complete nightmare! Even though Paul was ill, he came in and fixed the problem within an hour."
Waller Needham & Green
Peterborough |
"I have no hesitation in
recommending Paul from Ideal IT Services to fix your IT issues. I was
given Paul's contact details by a family member and could not be happier, his
honest and transparent approach made using his services a pleasure. Explanations
were clear and easy to follow without blinding me with science. I will,
without a doubt use Paul again.”
"Can not fault the service by Paul, highly
recommended and will definitely be using again. Thanks."
"I have used Paul's services several times, and would no
problem in recommending him to others, he is prompt, attentive and offers
excellent professional service... he is our families IT man! Nothing is too much trouble for him, he works through any
problem no matter how big or small and will always look for the best solution
for you. He was a great find!"
Andy Jackson
Market Deeping
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"My alienware laptop recently started making some strange
noises, the warranty had expired and I was thinking I was going to be left with
an awful expense to get a dell engineer out to fix it. From previous
experiences with dell engineers, I must admit they were shocking- everytime
they came out and fixed a part, another 2 issues would arise mostly because the
systems are so technical. So Paul, thank you very much. First time, diagnosed it
instantly, unbelievably quick at fixing it and it's working as good as new
(without a hefty bill at the end). I will use Paul everytime now and he's ten
times better than any dell engineer you will come across."
"I
was in a complete panic as the cd i previously burnt some old photos on was not
recognised on the computer i tried downloading loads of programs to try and
retrieve the files but was unsuccessful. I asked on a local networking site for
help and had Paul recommended to me. He managed to retrieve all the files and
photos from the cd very happy with the service and the communication would
definitely recommend :)"
"When
you log in and discover everything on your laptop is gone. Years of
photographs, hours of music and most importantly all the files for your
business gone into the depths of your laptop where you can't reach them -
panic! Breathe! Ring Ideal IT Services, Bourne's very own IT superhero. A few
hours later and my laptop has had major surgery curtesy of Paul and is back
home as if nothing had every happened. I am a little wiser and my back up will
now be a regular event. Paul is a genius and although he could have charged me
anything I was so panicked his charge for rescuing my laptop was very
reasonable. I'm so happy Ideal IT Services is the subject of my blog today on http://www.bournedirectory.com/bourne-to-blog.html Thanks Paul."
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Gillian Tordoff
Bourne Directory
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"We were so upset to find that we
had accidentally deleted all our holiday photos. We tried some readily
available software, to no avail. Then someone recommended Ideal IT Services. We
were over the moon to receive a message the following day to say that all 400+
photos had been retrieved & for a very reasonable price. Thank you so much
Paul, we will definitely be recommending you to anyone who needs IT help."
"I
contacted Paul when my son had a problem with his computer and now use him for
all my computer problems both personal and business. He is always prompt and
reliable and I would not hesitate to recommend his services."
"I
have used Paul's services on several occasions now. He is highly trained and
very knowledgeable and above all, totally straight and clear about costs and
availability. He has helped me out of some very tight spots at short notice,
which I very much appreciated. I am happy to recommend him unreservedly."
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Dr Tony Woolfson
Peterborough
|
"
Just a few lines to say how good this fellow is. He has got me out of trouble a few times. So if you want help ring Paul."
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Peter Cary
Market Deeping
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"I
have used Paul's services several times, and would recommend him for his
professional service, and his most recent event, to upgrade from XP, was
excellent."
“Prompt,
attentive and professional service. I would have no hesitation in recommending
this excellent company.”
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Stephen Green
Waller Needham & Green Solicitors
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"Eureka!
Paul is the local IT expert for whom I have been searching. He recently
resolved a number of computer related problems for me including speed issues,
establishing a significantly improved e-mail system & enabling a music
streaming device. He is a very capable, approachable consultant with a wide
range of expertise, undaunted by new issues. Ideal IT Services are well
recommended based on my experience."
“Our
business relies on its computer based property management software for the
effective and efficient running of our property portfolio. Problems keeping the
front end of our system up and running have a knock on impact. Several times we
have had hardware failure over the last few years that required outside support
and called on Paul's services. At all times he has been prompt, efficient and
extremely effective in sorting out the faults. Thoroughly recommended him and
Ideal IT Services.”
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Gary Legge
Belvior Lettings
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“For once I am not calling to say there is a fault with my lap-top – in
fact quite the opposite. Your attendance here today has restored my faith in
human kindness and if you wish to put this into your review column you are more
than welcome. The hours you spent yesterday trying to fulfil the almost
impossible failed, but on contacting you, you were back today, stripped the
system back to almost Factory Restore – if I understand the term correctly –
and re-installed the whole package of programmes and data and it is now
performing the best it ever has, even when new. Many, many thanks for all of
your patience and good will. Should I ever have need of your services again (
and if you will accept me ) I shall have no hesitation in calling upon you.”
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Barrie Palmer
Market Deeping
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“We have been looking for good IT support at a reasonable cost for some time. Now we are pleased to say we have found it with Ideal IT Services. Before using Ideal IT Services we had regular problems with our IT systems, but now we don’t have to worry about it. Ideal IT Services are very helpful and on the ball. The number of IT problems we experience has definitely reduced. We would recommend them to others.”
Marie Pears
Dove Security Ltd
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"I discovered Ideal IT Services by way of personal recommendation and am so grateful I did! Paul investigated and solved a problem with my computer’s hard drive that had two previous so called experts scratching their heads. He is punctual, reliable and totally trustworthy. I have no hesitation in thoroughly recommending him and his company for any IT related issue. He is a top bloke."
Mark Kinder
Deeping St James
|
"I run a small business in flooring and my skills are with practical work and definitely not with computers, so when my computers encountered network and hard drive problems I was literally helpless. I contacted ideal IT services and my problems were dealt with quickly, professionally and at a reasonable rate. Would definitely recommend to others."
"I had a problem with my personal laptop and could not open any pictures or Microsoft Word. I called the engineer at Ideal and he gave me a time that fitted in around me. The laptop was returned as promised and was fully working, he had even fixed a different problem that I had. I thought that the service was great and the price was good too, you often expect these things to cost a fortune but it was very reasonable for what I had fixed."
"Yay I'm back online! My computer died (well the motherboard did!) so in the end we got a new one. A big thanks to Paul of www.idealitservices.co.uk who came out on Monday to have a look. Would highly recommend him as not only was he out on the same day he was friendly and didn't cost a fortune!!!"
Cakes By Carol
Peterborough
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"We are a small but rapidly growing engineering company. I contacted Ideal IT Services to help us improve our current computer system to allow us to operate more efficiently. Paul came well prepared even though we had only a brief discussion of what I was hoping to achieve. The system was set up and implemented quickly and worked extremely well. Paul also offered several ideas to solve issues we have had with our data back up and remote access. I would recommend Ideal IT Services to anyone requiring IT services"
Darren Grainger
High-Spec Precision Engineering
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"We had issues with our IT for some time. We needed to have access both at the office
and remotely. Paul has been fantastic at
getting us all up and running at a reasonable cost. He always provides you with different cost
options in order that you can select based upon your budget/needs and the
advice he provides is excellent. Any issues
we have had he has responded very quickly (even very late at night) which is
what you need when you are trying to run a business. I would recommend Ideal IT
Services to anyone looking for IT help/support and services."
Nicky Gough
SNG Electrical Ltd
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"My sons pc had a nasty virus which we needed sorting fast, Paul was very
friendly and helpful, kept me updated on what was happening and managed to
return my sons much loved Alienware back that night! Paul also retrieved some
data on our old laptops for us, he really knows his stuff and I wouldn't trust
anyone else with my computers now! Thanks Paul! :-)"
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